Empowering a Global MSSP to Scale Securely with an AI-Powered, All-in-One SOC Platform
The Challenge
A leading global managed security services provider (MSSP) supporting clients across industries—finance, healthcare, retail, and manufacturing—was at a breaking point with its legacy SOC infrastructure. The MSSP faced:
• Ballooning tool subscription costs across SIEM, SOAR, threat intel, and compliance platforms
• Disjointed toolsets, causing slow mean time to respond (MTTR) and high analyst fatigue
• Difficulty scaling operations across SMB and enterprise clients
• A growing need to reduce headcount per SOC shift without compromising coverage
With margins thinning and service expectations rising, the MSSP needed a consolidated, AI-powered platform to streamline operations, improve analyst productivity, and unlock profitable scale.
The Solution
The MSSP deployed CDC-ON as it’s centralized, all-in-one SOC backbone—built for high- efficiency managed detection, response, and compliance delivery. CDC-ON delivered:
• Multi-tenancy and full-stack integration, eliminating the need for multiple tools
• AI-driven correlation and automation, dramatically reducing alert fatigue and manual investigation
• Built-in compliance modules for PCI-DSS, HIPAA, GDPR, ISO 27001, and more
• Cloud-native scalability, servicing SMBs to global enterprises from a single platform
Crucially, CDC-ON replaced over half a dozen tools, saving the MSSP millions in annual software licensing and integration overhead.
Implementation
The MSSP migrated to CDC-ON in a phased rollout:
1. Tool consolidation: Replaced legacy SIEM, SOAR, threat intel, and compliance tools with CDC-ON’s unified platform.
2. SOC optimization: Leveraged AI features to reduce L1 and L2 analyst headcount per shift by up to 40%.
3. Client onboarding acceleration: Standardized workflows enabled rapid onboarding—cutting provisioning time from weeks to days.
4. Global service standardization: Delivered uniform service tiers across regions and sectors with centralized visibility and localized dashboards.
Deployment was complete within three months across 5 SOCs and 120+ client environments.
The Result
CDC-ON enabled the MSSP to achieve measurable operational and financial outcomes:
• $3.2M+ annual savings in tool licensing and infrastructure costs
• 45% reduction in MTTR, through AI-powered log correlation and response automation
• Fewer L1/L2 analysts needed, optimizing 24/7 shift coverage without compromising service
• Consistent compliance and security posture across all client verticals
• Expanded revenue streams, including MDR, compliance-as-a-service, and fraud monitoring
Why It Matters
For MSSPs, platform consolidation isn’t a luxury—it’s a business imperative. With CDC-ON, this MSSP didn’t just improve operational efficiency—it transformed its business
Model:
• Increased profitability through cost savings and scalable service delivery
• Elevated analyst performance with intelligent automation and reduced fatigue
• Delivered reliable, standardized SOC services to clients of any size
CDC-ON is more than a platform—it’s a growth engine for MSSPs, enabling them to serve more clients, faster and smarter, with fewer resources.
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